Calgary 311 requests: monthly trends

Calgary’s 311 register recorded 491,653 service requests across all categories, compared with 487,882 a year earlier. The total was close to the previous year, even though the monthly figures varied. This includes inquiries, collection requests and other services; calling all of them complaints would overstate what the data says.

City of Calgary Open Data — 311 Service Requests

These are official service requests, not StinkClub submissions.

June 2026 had the highest count in the latest twelve months: 54,738 requests, or 11.1% of the year’s total. The same month a year earlier had 52,318.

A nearly steady annual total can still mean very different workloads from month to month. The larger late-spring and summer totals show why comparing the same calendar months is more useful here than treating a winter-to-summer increase as a new trend.

Neither series measures how angry Calgarians are. One person can submit more than one request, and several requests can concern the same issue. Residents who never contact 311 do not appear in these counts.

These are the city’s original category labels, ranked by their September 2025–August 2026 totals. We keep inquiries and routine services in this all-requests report rather than quietly reclassifying them as complaints.

• We sum the monthly category counts in the reviewed Calgary 311 snapshot. It covers September 2024 through August 2026; the month in progress is excluded. Each comparison uses the same twelve calendar months one year apart.
• This report includes every category in that snapshot. Category names are kept as published by Calgary, without StinkClub’s Category mapping.
• Percentage change is the difference divided by the earlier count, multiplied by 100. Displayed percentages are rounded to one decimal place. If the earlier count is zero, we do not calculate a percentage change.
• The snapshot contains aggregate counts, so we cannot remove repeat reports about the same incident. We have not added a request-level deduplication step. No individual service requests, addresses or complainant details are published here.
• This is a reviewed edition, not a live feed. September 16, 2026 is the review date, not a claimed download date. Calgary can revise historical records, so the live source may later differ from this edition.

City of Calgary Open Data — 311 Service Requests. StinkClub’s analysis is independent of the City of Calgary.

Contains information licensed under the Open Government Licence – City of Calgary.Open Government Licence — City of Calgary 2.1

Look closer at Calgary’s pothole requests

Got your own gripe? Raise an anonymous Stink and see it counted. It stays separate from these official figures. Contact Calgary 311 if you need to request city service.