{ "report": "/research/calgary-311-trends", "reviewedAt": "2026-09-16", "edition": "2026-09", "source": { "id": "calgary311", "datasetUrl": "https://data.calgary.ca/d/iahh-g8bj", "attribution": "City of Calgary Open Data — 311 Service Requests", "licence": "Open Government Licence — City of Calgary 2.1", "licenceUrl": "https://data.calgary.ca/stories/s/Open-Calgary-Terms-of-Use/u45n-7awa/", "licenceAttribution": "Contains information licensed under the Open Government Licence – City of Calgary.", "sourceCategory": null }, "geography": { "city": "Calgary", "region": "AB", "country": "CA" }, "unit": "service requests", "period": { "from": "2025-09", "to": "2026-08", "previousFrom": "2024-09", "previousTo": "2025-08" }, "totals": { "current": 491653, "previous": 487882, "change": 3771, "changePercent": 0.7729327993244268 }, "months": [ { "month": "2025-09", "previousMonth": "2024-09", "count": 43633, "previousCount": 42791, "changePercent": 1.967703489051436 }, { "month": "2025-10", "previousMonth": "2024-10", "count": 36648, "previousCount": 38551, "changePercent": -4.936318124043475 }, { "month": "2025-11", "previousMonth": "2024-11", "count": 33055, "previousCount": 35896, "changePercent": -7.914530866948964 }, { "month": "2025-12", "previousMonth": "2024-12", "count": 33601, "previousCount": 31862, "changePercent": 5.457912246563304 }, { "month": "2026-01", "previousMonth": "2025-01", "count": 35683, "previousCount": 36301, "changePercent": -1.7024324398776893 }, { "month": "2026-02", "previousMonth": "2025-02", "count": 31179, "previousCount": 29812, "changePercent": 4.585401851603381 }, { "month": "2026-03", "previousMonth": "2025-03", "count": 35864, "previousCount": 33574, "changePercent": 6.820754155000894 }, { "month": "2026-04", "previousMonth": "2025-04", "count": 41053, "previousCount": 38568, "changePercent": 6.443165318398672 }, { "month": "2026-05", "previousMonth": "2025-05", "count": 47879, "previousCount": 46868, "changePercent": 2.1571221302381156 }, { "month": "2026-06", "previousMonth": "2025-06", "count": 54738, "previousCount": 52318, "changePercent": 4.625559081004626 }, { "month": "2026-07", "previousMonth": "2025-07", "count": 53015, "previousCount": 53671, "changePercent": -1.222261556520281 }, { "month": "2026-08", "previousMonth": "2025-08", "count": 45305, "previousCount": 47670, "changePercent": -4.961191525068178 } ], "categories": [ { "sourceCategory": "WRS - Cart Management", "count": 29595 }, { "sourceCategory": "Parks - Tree Concern - GIS", "count": 14749 }, { "sourceCategory": "Corporate - Graffiti Concerns", "count": 14069 }, { "sourceCategory": "AT - Property Tax Account Inquiry", "count": 13327 }, { "sourceCategory": "WRS - Waste - Residential", "count": 12351 }, { "sourceCategory": "WRS - Recycling - Blue Cart", "count": 12056 }, { "sourceCategory": "Bylaw - Snow and Ice on Sidewalk", "count": 12007 }, { "sourceCategory": "Bylaw - Long Grass - Weeds Infraction", "count": 10707 }, { "sourceCategory": "Bylaw - Material on Public Property", "count": 9803 }, { "sourceCategory": "WRS - Compost - Green Cart", "count": 9369 }, { "sourceCategory": "WRS - New Service - Carts", "count": 8516 }, { "sourceCategory": "Roads - Pothole Maintenance", "count": 8351 }, { "sourceCategory": "Roads - Debris on Street/Sidewalk/Boulevard", "count": 7701 }, { "sourceCategory": "AT - Assessed Value", "count": 7606 }, { "sourceCategory": "Corporate - Encampment Concerns", "count": 7445 }, { "sourceCategory": "Roads - Snow and Ice Control", "count": 7072 }, { "sourceCategory": "Roads - Signs - Missing - Damaged", "count": 6941 }, { "sourceCategory": "Bylaw - Noise Concerns", "count": 6767 }, { "sourceCategory": "RSP - Subsidized Programs - Fair Entry", "count": 6640 }, { "sourceCategory": "Roads - Dead Animal Pick-Up", "count": 6466 }, { "sourceCategory": "WATS - Sewage Back-up", "count": 6085 }, { "sourceCategory": "Roads - Traffic or Pedestrian Light Repair", "count": 5533 }, { "sourceCategory": "Parks - Garbage - GIS", "count": 5423 }, { "sourceCategory": "WRS - Debris in Backlane", "count": 5141 }, { "sourceCategory": "GFL - Black Cart Collection", "count": 4722 }, { "sourceCategory": "Bylaw - Disturbance and Behavioural Concerns", "count": 4552 }, { "sourceCategory": "WATS - Sewer Maintenance", "count": 4548 }, { "sourceCategory": "Roads - Sidewalk - Curb and Gutter Repair", "count": 4476 }, { "sourceCategory": "Roads - Backlane Maintenance", "count": 4452 }, { "sourceCategory": "Roads - Temporary Sign Removal", "count": 4348 }, { "sourceCategory": "AT - 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Business Licence Concern - RMS", "count": 1623 }, { "sourceCategory": "AT - TIPP Agreement Request", "count": 1622 }, { "sourceCategory": "AT - ONLINE TIPP Information Request", "count": 1612 }, { "sourceCategory": "Roads - Safety and Education", "count": 1514 }, { "sourceCategory": "Parks - Roadside Greens - GIS", "count": 1469 }, { "sourceCategory": "WATS - Construction Inquiry - MAX", "count": 1452 }, { "sourceCategory": "Parks - Natural Area Maintenance - GIS", "count": 1426 }, { "sourceCategory": "HR - Recruitment and Program Inquiry", "count": 1394 }, { "sourceCategory": "CFD - Fire Code and General Inquiries - FHB", "count": 1376 }, { "sourceCategory": "Roads - NEW Signal, Left Turn or Pedestrian Light Request", "count": 1368 }, { "sourceCategory": "Recreation - Playfield Booking Application", "count": 1315 }, { "sourceCategory": "WATS - Water Off-On Appointment", "count": 1283 }, { "sourceCategory": "CT AC - Trip Feedback - Checker Taxi", "count": 1279 }, { "sourceCategory": "After Hours Transit - 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Trip Feedback - Care Calgary", "count": 659 }, { "sourceCategory": "AT - Tax Account Maintenance", "count": 639 }, { "sourceCategory": "CFD - Fire Code Hazard Complaint - FHB", "count": 634 }, { "sourceCategory": "Roads - Traffic Operational Improvement Suggestions", "count": 627 }, { "sourceCategory": "AT - ONLINE Property Tax Document Request", "count": 611 }, { "sourceCategory": "Parks - Development - Tree Concern - GIS", "count": 602 }, { "sourceCategory": "DBBS - SDI - New Subdivision Parks Inspection", "count": 599 }, { "sourceCategory": "CT - Advertising and Communications", "count": 593 }, { "sourceCategory": "UD - Major Projects Inquiry", "count": 577 }, { "sourceCategory": "Stewardship of City Owned Land", "count": 562 }, { "sourceCategory": "CFD - Incident Report Request", "count": 560 }, { "sourceCategory": "WATS - Hydrant Connection Unit - HCU Inspections", "count": 556 }, { "sourceCategory": "Roads - Streetlight - General Inquiry", "count": 548 }, { "sourceCategory": "Parks - PlayBins", "count": 547 }, { "sourceCategory": "VFH - Taxi/Limousine/TNC (Ride Sharing) Concern - RMS", "count": 545 }, { "sourceCategory": "Parks - Pest Concerns - GIS", "count": 532 }, { "sourceCategory": "CT - Transit Safety / Public Etiquette", "count": 530 }, { "sourceCategory": "AS - Dog Defecation", "count": 523 }, { "sourceCategory": "Bylaw - Water Misuse / Wasting Concern", "count": 512 }, { "sourceCategory": "CT AC - Trip Feedback - Southland", "count": 501 }, { "sourceCategory": "Parks - General Concerns", "count": 479 }, { "sourceCategory": "Recreation - Boat Stall Application", "count": 479 }, { "sourceCategory": "CFD - Life Safety Systems Inspection - FHB", "count": 477 }, { "sourceCategory": "AS - Animal Bite", "count": 473 }, { "sourceCategory": "WATS - Fire Hydrant Flow Test", "count": 472 }, { "sourceCategory": "Roads - Street Paving Program", "count": 469 }, { "sourceCategory": "Parks - Natural Area Inquiries - GIS", "count": 460 }, { "sourceCategory": "WATS - Property Rehab", "count": 434 }, { "sourceCategory": "AT - BIA Tax Account Inquiry", "count": 433 }, { "sourceCategory": "RSP - Registered Social Worker Letter", "count": 433 }, { "sourceCategory": "PSD - Local Improvement Inquiry", "count": 430 }, { "sourceCategory": "CFD - Land Search - Property Search", "count": 427 }, { "sourceCategory": "WRS - Landfill - Disposal Information", "count": 424 }, { "sourceCategory": "DBBS - Urgent Safety Response", "count": 419 }, { "sourceCategory": "AT - Property Details", "count": 412 }, { "sourceCategory": "WATS - Drainage Bylaw", "count": 409 }, { "sourceCategory": "CFD - Special Events Inspection - FHB", "count": 407 }, { "sourceCategory": "Facility Mgmt - FMCCC - Customer Care Centre", "count": 400 }, { "sourceCategory": "CFD - Fire Safety Plan Review - FHB", "count": 391 }, { "sourceCategory": "WRS - Brochures", "count": 390 }, { "sourceCategory": "DBBS - Safety Response", "count": 388 }, { "sourceCategory": "AS - Animal Chase - Threat", "count": 386 }, { "sourceCategory": "WATS - Water Wagon Issues", "count": 378 }, { "sourceCategory": "AT - (PTAP) Property Tax Assistance Program Inquiry", "count": 377 }, { "sourceCategory": "Roads - Pavement Markings - Missing or Faded", "count": 377 }, { "sourceCategory": "WATS - Water Equipment Pickup - MAX", "count": 377 }, { "sourceCategory": "AS - Animal Damaging Pet or Property", "count": 372 }, { "sourceCategory": "CT - CTrain Schedule", "count": 364 }, { "sourceCategory": "RSP - Volunteer Request", "count": 357 }, { "sourceCategory": "City Clerks - Municipal Election Question", "count": 352 }, { "sourceCategory": "PSD - Transportation Special Projects", "count": 349 }, { "sourceCategory": "CT - Bus or CTrain Vehicle Maintenance", "count": 348 }, { "sourceCategory": "Parks - Planning Inquiries", "count": 344 }, { "sourceCategory": "Roads - New Signal, Left Turn or Pedestrian Light Request", "count": 337 }, { "sourceCategory": "Recreation - Tennis / Pickleball Court Application", "count": 330 }, { "sourceCategory": "CT - Snow and Ice Control", "count": 321 }, { "sourceCategory": "CPBS - Bridge - Tunnel - Underpass Concern", "count": 314 }, { "sourceCategory": "Recreation - Arena Meeting Room Application", "count": 312 }, { "sourceCategory": "Active Living Program Application", "count": 308 }, { "sourceCategory": "PSD - Driveway Crossings - Curb Lowering", "count": 301 }, { "sourceCategory": "Roads - Repaving Candidate Street and Inquiries", "count": 299 }, { "sourceCategory": "Bylaw - Spills Concerns", "count": 298 }, { "sourceCategory": "Finance - ONLINE eBill Inquiry", "count": 296 }, { "sourceCategory": "Parks - Lighting Concern - GIS", "count": 288 }, { "sourceCategory": "Bylaw - Vandalism and Property Damage Concerns", "count": 266 }, { "sourceCategory": "RSP - Arena Inquiry", "count": 265 }, { "sourceCategory": "Law - Insurance and Claims", "count": 264 }, { "sourceCategory": "Roads - Traffic Signal Lane Designation Sign", "count": 260 }, { "sourceCategory": "CFD - Fire Truck Booking", "count": 256 }, { "sourceCategory": "Parks - Golf Course Inquiry", "count": 255 }, { "sourceCategory": "RSP - Athletic Park Inquiry", "count": 244 }, { "sourceCategory": "WATS - Drainage Concerns", "count": 243 }, { "sourceCategory": "CSC - Calgary.ca Feedback and Issue Report", "count": 242 }, { "sourceCategory": "WATS - Water Service Fee Invoice", "count": 242 }, { "sourceCategory": "ACPL - No Cost Spay or Neuter Program Inquiries", "count": 239 }, { "sourceCategory": "CFD - Mobile Food Concession Inspection - FHB", "count": 238 }, { "sourceCategory": "WATS - Storm Pond Concerns", "count": 238 }, { "sourceCategory": "Roads - E-Scooter", "count": 235 }, { "sourceCategory": "Finance - Corporate Billing and eBill Inquiry", "count": 234 }, { "sourceCategory": "DBBS Concern - Electrical", "count": 233 }, { "sourceCategory": "Parks - Lost and Found - GIS", "count": 229 }, { "sourceCategory": "CT - Park and Ride Lot - LRT or Bus", "count": 225 }, { "sourceCategory": "WATS - Bulk Water Accounts and Air Gap Vehicle Inspection", "count": 222 }, { "sourceCategory": "Public - Municipal Complex - Atrium or Plaza Use Request", "count": 219 }, { "sourceCategory": "Recreation - LC - Gym/Room/Courts Booking Application", "count": 217 }, { "sourceCategory": "DBBS - Unsafe Derelict or Unsecure Property", "count": 200 }, { "sourceCategory": "WATS - Flat to Meter Appointment", "count": 200 }, { "sourceCategory": "WRS - Landfill - Accounts and Billing", "count": 199 }, { "sourceCategory": "WRS - Landfill - Industrial Permit or Inquiry", "count": 194 }, { "sourceCategory": "WATS - Tap Water Sampling Program", "count": 192 }, { "sourceCategory": "WATS - Basement Seepage", "count": 191 }, { "sourceCategory": "WRS - Collection Schedule Inquiry", "count": 185 }, { "sourceCategory": "CFD - Smoke Alarm Inquiries - Asst. for Seniors/Disabled", "count": 179 }, { "sourceCategory": "CFD - Fireworks Pyro Open Flame Blasting Inspection - FHB", "count": 172 }, { "sourceCategory": "MC - calgary.ca Feedback", "count": 172 }, { "sourceCategory": "Parks - School Program Registration", "count": 172 }, { "sourceCategory": "CFD - Request to attend a Fire Drill - FHB", "count": 171 }, { "sourceCategory": "Roads - Traffic Signal Construction Inquiry", "count": 169 }, { "sourceCategory": "AT - Assessment Property Details", "count": 167 }, { "sourceCategory": "CP - Indemnification Agreements", "count": 162 }, { "sourceCategory": "BIA Requests", "count": 161 }, { "sourceCategory": "Partnerships - Community Association Inquiries", "count": 161 }, { "sourceCategory": "PD - Noise Barrier Wall", "count": 159 }, { "sourceCategory": "Bylaw - Water Services Request", "count": 157 }, { "sourceCategory": "WATS - Water Billing Concerns", "count": 156 }, { "sourceCategory": "WRS - Landfill - Operations", "count": 156 }, { "sourceCategory": "AS - Animal Public Relations", "count": 151 }, { "sourceCategory": "Parks - Playfield Usage Concerns", "count": 151 }, { "sourceCategory": "PSD - Annual Paving Program - Major Roads", "count": 151 }, { "sourceCategory": "ERR - Watering Schedule", "count": 150 }, { "sourceCategory": "PSD - Backlane Paving Construction", "count": 150 }, { "sourceCategory": "CFD - Invoice Inquiry", "count": 141 }, { "sourceCategory": "WATS - Bulk Water Station Inquiries", "count": 140 }, { "sourceCategory": "Roads - BIA Maintenance", "count": 138 }, { "sourceCategory": "Parks - Community Inquiry", "count": 137 }, { "sourceCategory": "Parks - Pest Management", "count": 130 }, { "sourceCategory": "AS - Urban Livestock Licenses and Permits", "count": 129 }, { "sourceCategory": "CFD - Occupant Load Inspection - FHB", "count": 129 }, { "sourceCategory": "Parks - Tree Education Programs", "count": 127 }, { "sourceCategory": "Partnerships - Festival, Events and Cultural Development", "count": 125 }, { "sourceCategory": "DBBS - SDI - New Subdivision Surface Inspection", "count": 122 }, { "sourceCategory": "CPBS - Addressing Inquiry", "count": 120 }, { "sourceCategory": "RSP - Pool - Killarney", "count": 119 }, { "sourceCategory": "CFD - Safe Housing - FHB", "count": 117 }, { "sourceCategory": "REDS - Property Leasing and Sales Inquiry", "count": 116 }, { "sourceCategory": "AT - BTIPP Agreement Request", "count": 115 }, { "sourceCategory": "PSD - Major Road Projects Inquiry", "count": 115 }, { "sourceCategory": "WATS - Temporary Water Line Issues", "count": 115 }, { "sourceCategory": "DBBS Concern - Heating and Ventilation", "count": 113 }, { "sourceCategory": "Parks - Volunteer Request", "count": 113 }, { "sourceCategory": "CFD - Fire Safety Presentation", "count": 112 }, { "sourceCategory": "Recreation - School Connections Booking Application", "count": 112 }, { "sourceCategory": "PSD - Parks and Open Spaces", "count": 111 }, { "sourceCategory": "WRS - School Landfill Tours Lottery", "count": 111 }, { "sourceCategory": "RSP - Senior Services Home Maintenance Inquiry", "count": 110 }, { "sourceCategory": "Mayors Office - General Concerns", "count": 109 }, { "sourceCategory": "Roads - Feedback - Community Traffic Safety Projects", "count": 108 }, { "sourceCategory": "PD - Future Road Planning and Upgrades", "count": 107 }, { "sourceCategory": "DBBS - Unsafe Derelict or Grow Op Property", "count": 106 }, { "sourceCategory": "RSP - Southland Leisure Centre Inquiry", "count": 106 }, { "sourceCategory": "WRS - Disposal Guide Tool Feedback", "count": 106 }, { "sourceCategory": "AT - School Support Notice Document Request", "count": 105 }, { "sourceCategory": "Green Line Inquiry", "count": 103 }, { "sourceCategory": "CAI - City Online - Concern", "count": 101 }, { "sourceCategory": "REDS - Encroachment Agreements on City Land", "count": 99 }, { "sourceCategory": "WRS - Bin Checks", "count": 99 }, { "sourceCategory": "CT AC - Activity Report - Checker INTERNAL", "count": 98 }, { "sourceCategory": "IT - City Online - Concern", "count": 98 }, { "sourceCategory": "RSP - Pool - Canyon Meadows", "count": 97 }, { "sourceCategory": "ACPL - Bite Prevention Program Application", "count": 96 }, { "sourceCategory": "Parks - Irrigation Line Location Request - GIS", "count": 96 }, { "sourceCategory": "Roads - Sidewalk Installation and Accessibility", "count": 96 }, { "sourceCategory": "WRS - Landfill - Clean Fill", "count": 96 }, { "sourceCategory": "Finance - Accounts Payable", "count": 94 }, { "sourceCategory": "RSP - Pool - Renfrew", "count": 94 }, { "sourceCategory": "AS - Livestock and Bird(s) in the City", "count": 88 }, { "sourceCategory": "WRS - Recycling - Depots", "count": 88 }, { "sourceCategory": "CPBS - Plus 15 Skywalk", "count": 87 }, { "sourceCategory": "CT AC - Activity Report - Care Calgary INTERNAL", "count": 84 }, { "sourceCategory": "WATS - Lot Grading", "count": 84 }, { "sourceCategory": "WATS - Water Treatment Inquiries", "count": 84 }, { "sourceCategory": "WATS - Industrial Monitoring Inquiry", "count": 83 }, { "sourceCategory": "Roads - Wheelchair Slope - Request For", "count": 82 }, { "sourceCategory": "RSP - Pool - Thornhill", "count": 82 }, { "sourceCategory": "RSP - Calgary AfterSchool Program Inquires", "count": 81 }, { "sourceCategory": "RSP - Pool - Bob Bahan", "count": 81 }, { "sourceCategory": "AS - Animal Park - Pathway Concerns", "count": 79 }, { "sourceCategory": "RSP - Pool - Sir Winston Churchill", "count": 78 }, { "sourceCategory": "Recreation - Arena Tournament and Special Event Applicatio", "count": 76 }, { "sourceCategory": "WATS - Water Data Request", "count": 75 }, { "sourceCategory": "CFD - Community Safety Inquiries", "count": 74 }, { "sourceCategory": "PSD - Various Street Improvements - Current Projects", "count": 74 }, { "sourceCategory": "AS - Rat Sighting", "count": 72 }, { "sourceCategory": "CAI - Addressing Inquiry", "count": 72 }, { "sourceCategory": "DBBS - SDI - Utility Inspection", "count": 71 }, { "sourceCategory": "AS - Human Injury", "count": 70 }, { "sourceCategory": "RSP - Pool - Glenmore", "count": 70 }, { "sourceCategory": "AS - Animal Tethered -Tied", "count": 68 }, { "sourceCategory": "Roads - Shared E-Bike", "count": 68 }, { "sourceCategory": "WATS - Wastewater Treatment Information", "count": 68 }, { "sourceCategory": "CE - Water Restrictions", "count": 67 }, { "sourceCategory": "CT AC - Activity Report - Southland INTERNAL", "count": 65 }, { "sourceCategory": "Roads - Utility Placement Inquiry", "count": 65 }, { "sourceCategory": "CP - Community Planning - General Inquiries", "count": 63 }, { "sourceCategory": "CRP - Historical Hydrant Data or Flow Test", "count": 63 }, { "sourceCategory": "RSP - Program Registration Inquiry", "count": 61 }, { "sourceCategory": "Roads - Traffic Signal Operation Report - Intersection Pla", "count": 60 }, { "sourceCategory": "RSP - Calgary Soccer Centre Inquiry", "count": 59 }, { "sourceCategory": "Recreation - Arena Tournament and Special Event Application", "count": 57 }, { "sourceCategory": "WRS - Multifamily Recycling and Composting", "count": 57 }, { "sourceCategory": "RSP - Sport Hub Inquiry", "count": 56 }, { "sourceCategory": "Bylaw - Advocacy Sign Concerns", "count": 55 }, { "sourceCategory": "Parks - NAM - Inactive Camp Clean Up - GIS INTERNAL", "count": 55 }, { "sourceCategory": "Roads - Traffic Signal Operation Report - Intersection Plan", "count": 55 }, { "sourceCategory": "WRS - Education Inquiries", "count": 55 }, { "sourceCategory": "CFD - Lockbox Programming or Billing Concern", "count": 51 }, { "sourceCategory": "Green Line - Spill and Substance Release Report (X217)", "count": 51 }, { "sourceCategory": "Parks - Snow and Ice Concerns - GIS", "count": 51 }, { "sourceCategory": "CP - Water Development Inquiry", "count": 50 }, { "sourceCategory": "RSP - Booking Inquiry", "count": 50 }, { "sourceCategory": "AS - Animal Injured", "count": 49 }, { "sourceCategory": "Fleet and Inventory - Inquiry", "count": 49 }, { "sourceCategory": "ERR - Water Conservation Programs", "count": 48 }, { "sourceCategory": "Partnerships - Public Art", "count": 48 }, { "sourceCategory": "WATS - Location of Underground Water Lines - MAX", "count": 48 }, { "sourceCategory": "Parks - Seasonal Vendor Application", "count": 47 }, { "sourceCategory": "PSD - Bridges and Structures Inquiry", "count": 47 }, { "sourceCategory": "DBBS Concern - Plumbing and Gas", "count": 46 }, { "sourceCategory": "RSP - Pool - Foothills", "count": 45 }, { "sourceCategory": "WATS - Developer Request for Parks Irrigation Meter", "count": 45 }, { "sourceCategory": "CFD - SCHOOL Fire Drill with Local Fire Station - ONLINE", "count": 44 }, { "sourceCategory": "RSP - Pool - Administration Inquiry", "count": 44 }, { "sourceCategory": "WRS - Special Collection", "count": 44 }, { "sourceCategory": "AS - Animal Services Assistance Required", "count": 43 }, { "sourceCategory": "RSP - Snow Angels Campaign", "count": 43 }, { "sourceCategory": "Supply - General Inquiries", "count": 43 }, { "sourceCategory": "RSP - Village Square Leisure Centre Inquiry", "count": 42 }, { "sourceCategory": "Calgary Housing - General Inquiry", "count": 41 }, { "sourceCategory": "CFD - Compliments / Thank You / Recognition", "count": 41 }, { "sourceCategory": "Partnerships - Sport and Facility Development", "count": 41 }, { "sourceCategory": "RSP - Pool - Inglewood", "count": 41 }, { "sourceCategory": "CE - Environmental Inquiries", "count": 40 }, { "sourceCategory": "CPBS - Wooden Stairs - Repairs", "count": 40 }, { "sourceCategory": "Parks - Mosquito Concerns", "count": 40 }, { "sourceCategory": "CT - Projects", "count": 38 }, { "sourceCategory": "Recreation - Sailing School Application", "count": 38 }, { "sourceCategory": "CPBS - Water and Sewer Main Condition Inquiries", "count": 37 }, { "sourceCategory": "MC - Calgary.ca Feedback and Issue Report", "count": 37 }, { "sourceCategory": "Roads - Traffic Camera and ATIS Inquiries", "count": 37 }, { "sourceCategory": "RSP - Pool - Shouldice", "count": 37 }, { "sourceCategory": "PSD - Downtown Major Projects", "count": 35 }, { "sourceCategory": "WATS - Water Run Inquiry - MAX", "count": 35 }, { "sourceCategory": "CFD - Building in Progress Inspection - FHB", "count": 34 }, { "sourceCategory": "CFD - Smoke Alarm Inquiries & Asst. for Seniors/Disabled", "count": 33 }, { "sourceCategory": "CRP - City and Regional Planning General Inquiries", "count": 32 }, { "sourceCategory": "Parks - Cemetery - Maintenance - GIS", "count": 32 }, { "sourceCategory": "RSP - Glenmore Reservoir - Boat Rentals", "count": 32 }, { "sourceCategory": "Bylaw - Public Relations", "count": 30 }, { "sourceCategory": "CEMA - Non Emergency Request", "count": 30 }, { "sourceCategory": "Roads - Traffic Control Change Feedback", "count": 30 }, { "sourceCategory": "Roads - New Audible/Accessible Pedestrian Signal", "count": 29 }, { "sourceCategory": "Bylaw - Cannabis Concerns", "count": 28 }, { "sourceCategory": "CAO - Chief Administrator's Office Inquiry", "count": 28 }, { "sourceCategory": "City Clerks - General Concerns", "count": 28 }, { "sourceCategory": "Community Safety - Publications Request", "count": 28 }, { "sourceCategory": "DBBS - SDI - Surface Indemnification Inspection", "count": 28 }, { "sourceCategory": "PD - Neighbourhood Streets Projects", "count": 28 }, { "sourceCategory": "PSD - Geotechnical Inquiry", "count": 28 }, { "sourceCategory": "Roads - Bike Rack Request - NEW", "count": 28 }, { "sourceCategory": "Roads - Transportation Data", "count": 28 }, { "sourceCategory": "UD - Corrosion - Digging Close to Critical Main", "count": 28 }, { "sourceCategory": "WRS - Landfill - Diversion Programs", "count": 28 }, { "sourceCategory": "AS - No Control Dog in Off Leash Area", "count": 27 }, { "sourceCategory": "WRS - Waste Requirements for Businesses", "count": 27 }, { "sourceCategory": "CE - Water Conservation Programs", "count": 25 }, { "sourceCategory": "CFD - Tank Inspection - FHB", "count": 25 }, { "sourceCategory": "DBBS - Unsafe Derelict or Insecure Property", "count": 25 }, { "sourceCategory": "Filming and Movie and Drone Activities", "count": 24 }, { "sourceCategory": "VFH - Taxi/Limousine/TNC (Ride Sharing) Compliment - RMS", "count": 24 }, { "sourceCategory": "Roads - Traffic Vibration Concerns", "count": 23 }, { "sourceCategory": "CHO - Affordable Housing", "count": 22 }, { "sourceCategory": "PSD - Events Centre - Scotia Place", "count": 22 }, { "sourceCategory": "Mayors Office - Meeting Request", "count": 21 }, { "sourceCategory": "REDS - Development Project Inquiry", "count": 21 }, { "sourceCategory": "CFD - 100th Birthday Surprise", "count": 20 }, { "sourceCategory": "CT - Bikes on Transit", "count": 20 }, { "sourceCategory": "ERR - Environmental Inquiries", "count": 20 }, { "sourceCategory": "AS - Unlicensed Animal", "count": 19 }, { "sourceCategory": "LEAD Program Inquiry", "count": 19 }, { "sourceCategory": "Mayors Office - Neighbour Day Event Invite", "count": 19 }, { "sourceCategory": "AS - Excess Pet Concern", "count": 18 }, { "sourceCategory": "CFD - Hazmat Inquiries", "count": 18 }, { "sourceCategory": "PSD - Buildings - Architecture", "count": 17 }, { "sourceCategory": "PSD - Major Transit Projects Inquiry", "count": 17 }, { "sourceCategory": "AS - Animal Vehicle Offences", "count": 16 }, { "sourceCategory": "City Clerks - Self-Guided Municipal Complex Tour", "count": 16 }, { "sourceCategory": "RSP - Glenmore Sailing School Inquiry", "count": 16 }, { "sourceCategory": "WRS - Recycling - Community", "count": 16 }, { "sourceCategory": "CE - Treatment Plant Tours", "count": 15 }, { "sourceCategory": "CFD - Missed Annual Inspection - FHB", "count": 15 }, { "sourceCategory": "IT - GIS Mapping and Analysis Inquiry", "count": 15 }, { "sourceCategory": "CFD - Public Affairs Inquiries", "count": 14 }, { "sourceCategory": "CFD - Technical Services Review - FHB", "count": 14 }, { "sourceCategory": "CT AC - Activity Report INTERNAL", "count": 14 }, { "sourceCategory": "REDS - Acquisitions and Expropriations", "count": 14 }, { "sourceCategory": "Roads - Load Ban and Overweight Vehicle on Road Inquiry", "count": 14 }, { "sourceCategory": "Roads - Shared and Rental E-Scooter Program", "count": 14 }, { "sourceCategory": "RSP - Glenmore Reservoir - Boat Dock/Storage Repair", "count": 14 }, { "sourceCategory": "Law - General Concern - After Hours", "count": 13 }, { "sourceCategory": "Comm Strategies - General Concerns", "count": 12 }, { "sourceCategory": "Corporate Research Inquiry", "count": 12 }, { "sourceCategory": "CAI - GIS Mapping and Analysis Inquiry", "count": 11 }, { "sourceCategory": "CSC - Corporate Research Inquiry", "count": 11 }, { "sourceCategory": "Downtown Strategy - General Inquiries", "count": 11 }, { "sourceCategory": "IT - Public WiFi - Shaw Go WiFi at City Facilities", "count": 11 }, { "sourceCategory": "RSP - Home Services for Seniors - Bylaw Concern", "count": 11 }, { "sourceCategory": "WATS - Water Equipment Pickup", "count": 11 }, { "sourceCategory": "ERR - Riparian - Riverbank Inquiries", "count": 10 }, { "sourceCategory": "ERR - Watershed", "count": 10 }, { "sourceCategory": "RSP - Free Summer Programs", "count": 10 }, { "sourceCategory": "AS - Animal Interference", "count": 8 }, { "sourceCategory": "AS - Professional Dogwalker Permit", "count": 8 }, { "sourceCategory": "CAI - City Online - Feedback Form Only", "count": 8 }, { "sourceCategory": "CE - Watershed", "count": 8 }, { "sourceCategory": "Comm Strategies - Disability/Accessibility - Meeting & Event", "count": 7 }, { "sourceCategory": "AS - Excess Pet Permit", "count": 6 }, { "sourceCategory": "CFD - Pre-Purchase Insurance Inspection- FHB", "count": 6 }, { "sourceCategory": "Mayors Office - Birthday or Anniversary Request", "count": 6 }, { "sourceCategory": "Parks - Branching Out Tree Program", "count": 6 }, { "sourceCategory": "Roads - Adaptive Roadways and Seasonal Patio Programs", "count": 6 }, { "sourceCategory": "Roads - Shared and Rental E-Bike Program", "count": 6 }, { "sourceCategory": "CAI - Block Profile Inquiry", "count": 5 }, { "sourceCategory": "CAI - Electronic Data Request", "count": 5 }, { "sourceCategory": "ERR - Treatment Plant Tours", "count": 5 }, { "sourceCategory": "ERR - Water Restrictions", "count": 5 }, { "sourceCategory": "Mayors Office - Event Invitation", "count": 5 }, { "sourceCategory": "RSP - Mobile Adventure Playground", "count": 5 }, { "sourceCategory": "Comm Strategies - Disability/Accessibility - Meeting & Eve", "count": 4 }, { "sourceCategory": "CP - Public Infrastructure Inquiry", "count": 4 }, { "sourceCategory": "IT - Block Profile Inquiry", "count": 4 }, { "sourceCategory": "Roads - 5G Wireless Infrastructure Deployment Inquiry", "count": 4 }, { "sourceCategory": "ACPL - Wise Whiskers Think Like a Scientist Class Kit", "count": 3 }, { "sourceCategory": "CE - Riparian - Riverbank Inquiries", "count": 3 }, { "sourceCategory": "DBBS - Emergency Electrical Reconnection", "count": 3 }, { "sourceCategory": "IT - City Fibre Request", "count": 3 }, { "sourceCategory": "Partnerships - Housing Solutions", "count": 3 }, { "sourceCategory": "RSP - Senior Services Home Maintenance - Bylaw Concern", "count": 3 }, { "sourceCategory": "CE - Water Brochure", "count": 2 }, { "sourceCategory": "City Auditors - General Inquiries", "count": 2 }, { "sourceCategory": "ERR - Water Brochure", "count": 2 }, { "sourceCategory": "Regulatory Affairs - General Inquiry", "count": 2 }, { "sourceCategory": "Bylaw - Beyond the Badge Program Request", "count": 1 }, { "sourceCategory": "CP - Re-Use of Existing Site Services", "count": 1 }, { "sourceCategory": "IT - Electronic Data Request", "count": 1 }, { "sourceCategory": "Mayors Office - Greeting Message Request", "count": 1 }, { "sourceCategory": "Project Development - Employee Complaint - Compliment", "count": 1 } ], "methodology": "/methodology", "notes": [ "Counts are service requests recorded by Calgary 311, not unique people or verified incidents.", "The reviewed snapshot contains monthly aggregate counts; no additional deduplication is possible from these cells.", "All-requests figures include inquiries and other service requests, not only complaints.", "The review date is not a claimed retrieval timestamp; the source can later revise its historical records." ] }